By accessing or using our website, you agree to these Terms and Conditions. These terms constitute a legally binding agreement between Lodg.co.uk (“Company”, “we”, “us”) and the users (“you”, “User”). If you disagree with any part of these Terms, you must discontinue use of our services immediately.
These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
“Website”: Lodg.co.uk, including all subdomains and related services.
“User”: Any individual or entity using the Website, including landlords, tenants, and agents.
“Listing”: Any property, advertisement, or related service posted by a User on the Website.
“Services”: Any feature, product, or tool provided by Lodg.co.uk.
“Content”: Text, images, videos, and other material uploaded by Users.
Users must be 18 years or older and have the legal capacity to enter into contracts.
Users agree to provide accurate and lawful information when registering, posting Listings, or communicating with other Users.
Users are solely responsible for their interactions, including any transactions or disputes arising from Listings.
4.1. Listing Guidelines
Listings must be accurate, lawful, and comply with all applicable regulations, including the Tenant Fees Act 2019, Consumer Protection Act 1987, and Housing Act 2004.
Listings must not contain offensive, discriminatory, or misleading information, as well as any form of personal contact information.4.2. Company’s Discretion to Remove Listings
Lodg.co.uk reserves the right to remove or modify any Listing at its sole discretion, without prior notice or refund, if:
The Listing violates these Terms or any applicable law.
The Company receives complaints or reports regarding the Listing.
The Listing is deemed inappropriate, irrelevant, or harmful to the platform’s reputation.
The User fails to provide adequate documentation upon request (e.g., proof of ownership or tenancy).
This right is final and non-negotiable.
Fees for premium features, such as featured Listings, are non-refundable unless otherwise stated.
Payments must be completed via the secure payment systems integrated on the Website.
Users are responsible for any transaction fees or charges imposed by their financial institutions.
Refunds will be issued solely at the Company’s discretion under the following circumstances:
Technical issues caused by Lodg.co.uk that prevent a Listing from going live.
Duplicate payments or accidental charges reported within 24 hours.
Refunds will not be granted for:
Listings removed due to violations of these Terms.
Dissatisfaction with the Website’s performance or Listing visibility.
All intellectual property rights on the Website, including the design, logo, and content created by Lodg.co.uk, remain the property of the Company.
Users grant Lodg.co.uk a non-exclusive, royalty-free license to use, reproduce, and promote User-generated content.
Lodg.co.uk provides an online platform for connecting landlords and tenants and does not act as a real estate broker or agent.
The Company is not liable for the accuracy, legality, or quality of Listings. Users interact and transact at their own risk.
Lodg.co.uk is not responsible for any direct, indirect, or consequential damages arising from the use of the Website, including but not limited to:
Financial loss from rental agreements.
Disputes between Users.
Loss of data or Website downtime.
Lodg.co.uk reserves the right to suspend or terminate any User account without notice if a User breaches these Terms or engages in fraudulent, illegal, or harmful activity.
Users may deactivate their accounts at any time by contacting support.
Lodg.co.uk complies with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
Personal data collected is used solely for the purpose of providing and improving our Services.
Users have the right to access, modify, or delete their data by submitting a request to [sales@lodg.co.uk].
We hold no responibility or involvment in any disputes between Landlords and renters. Any disputes must first be resolved outside of our platform.
Lodg.co.uk reserves the right to modify these Terms at any time.
Users will be notified of material changes via email or site notifications. Continued use of the Website after changes constitutes acceptance of the revised Terms.
For any questions or concerns, please contact us at: sales@lodg.co.uk